A1 Stairlifts Latest News and Info

Sales person required

We have a unique and exciting position available for an enthusiastic and experienced sales person. A1 Stairlift Services is launching its very own mobility van which will be rolled out to shows, markets and other relevant locations allowing A1 to take its equipment to its target market.

Working with elderly and disabled, the candidate must be caring, compassionate and trustworthy.

A1 needs someone to manage this exciting challenge and act as the face of A1 Stairlift Service. Applicants must:

  • Have experience in direct sales (preferably in the mobility market but not essential)
  • Keep accurate records for insurance/log book/ warranties etc
  • Be responsible for van stock level
  • Part time – three days including Saturdays. This role can be developed up to full time. Candidate is responsible for building up appointments and event bookings
  • Have basic computer skills: Microsoft word, office, access advantage
  • Have good telephone manner
  • Be well organised and able to multi-task
  • Basic wage plus commission
  • Immediate start

To apply, contact linda.moorby@a1stairlift.co.uk or call 01535 608627

Sales Person/ Receptionist Required

We are looking for a Sales person to manage our showroom and to operate the reception area. You will ideally have mobility healthcare products selling experience. You will act as the ‘face’ of our company and ensure visitors receive a heart warming welcome. You will also coordinate all front desk activities, including calls, enquiries, services, repairs, sales. Ultimately, you should be able to ensure our front desk provides professional and friendly service to our customers and work well with the other members of staff.

  • Arrange open/training/show days and functions for reps and OTs
  • Arrange and operate our show van at game fairs and garden centres
  • Have proven sales experience within the mobility healthcare market or similar
  • Driving mobility scooters training given
  • Responsible for insurance/log book/ warranties logging
  • Be available occasionally for Sat work shows and exhibitions/game fairs
  • Responsible for customer database and service/sales/ round
  • Responsible for stock levels.
  • Responsible phone calls and correspondence (e-mail, letters, etc.)
  • Responsible for parcel and packing items to be posted
  • Follow sales/account customers through to payments
  • Filing and sorting records
  • Proficiency in English (oral and written)
  • Hands on experience with office machines (e.g. fax machines and printers)
  • Support budgeting and bookkeeping procedures
  • Create and update records and databases with personnel, financial and other data
  • Contacting customers to update data and customer service records
  • Assist shop manager in all new development
  • Assist colleagues whenever necessary
  • Must be flexible, prepared to help in other areas
  • Must not be above tea making

Full time 8.30-5.00 (occasional Sats-Sun weekday off in lieu)

Computer skills- Microsoft office, word, access,

Sage an advantage (training given)

Pleasant telephone manner

  • Good organisational and multitasking abilities
  • Problem-solving skills
  • Wage negotiable immediate start

To apply, please send your cv and covering note to gary@a1stairlifts.co.uk

Employee Spotlight: Alex Upton

Meet the newest member of our head office, Alex.

She has joined our ever-growing administration team. With a background in the stairlift industry, Alex brings eight years of experience of managing engineers and ensuring everything in the office runs smoothly. She will be joining Nicci and Fiona at A1’s second site in Keighley.

We’re constantly looking to improve our services and as we expand, Alex will help plan the engineer diaries to make sure our customers get the most efficient service with their new stairlifts. She’ll be on the other end of the phone for customers that have any enquiries, and she’ll be keeping the stock room in check so that all manufacturing of the lifts happens quickly and smoothly.  My team have been very welcoming and enjoy working with them.

She said: “The team has been very welcoming and I’m already enjoying working with them.”

Out of work, Alex spends most of my time with her two young boys aged 1 and 5 and she has taken up a course at college studying massage and beauty.

Throwback….Stairlift Company Gives Back To The Community With Free Stairlift

Bob with Dawn on her new stairlift.

This week we’ve been reminiscing on our 2015 campaign that saw us give away a free stairlift to deserving candidates. Here is one of our case studies:

“Gloucestershire-based Dawn Chappell, an ex-dancer who is now wheelchair bound, has received a free fully fitted stairlift from national stairlift company, A1 Stairlift Services.

Dawn was nominated by her friend for Yorkshire-based A1 Stairlift’s 12 month ‘Give Something Back to the Community’ campaign. The company is giving away one free fully fitted straight stairlift a month to deserving cases and is calling for nominations.

Dawn, 37, from Lydney was the chosen nominee in May. She was a professional dancer but due to the debilitating disease, Complex Regional Pain Syndrome, she is now wheelchair-bound and struggles to get around her house.

Following a fall down her stairs recently, she was admitted back to hospital, where she was diagnosed with MS. She said: “I’m so grateful to A1 Stairlifts for fitting a stairlift for me completely free of charge. It’s been a difficult time and knowing I can now easily get up and down stairs in my own home has made things that bit easier – especially following a recent fall, it has given me peace of mind.”

A1 Stairlift’s director, Bob Dunne, who fitted the stairlift, said: “Dawn was definitively a deserving case as at the young age of 37, her independence has been taken away from her. We’re pleased that we could do something to help and make it easier for her to fully use her home. We’re calling for more people to come forward and nominate deserving cases as part of our mission to give something back to our community.”

 

FEBRUARY SPECIAL OFFER

For the month of Valentine’s, we’ve decided to treat our customers to a special mobility scooter service offer. For this month only, we’re giving away a free bag with all mobility scooter services booked in.

Call into the showroom now on 0800 6785261 or visit us on South Street Keighley to book your service in and make sure your wheels are in tip-top condition for the warmer months.

The bag hooks onto the back of the chair providing great, flexible storage. You can remove it and take it with you when you head to the shops and then simply hook it on the back when you’re done.

Don’t miss out on this special offer!

 

A1 Stairlift Services Sponsor Broughton Road bowling club

A1 Stairlift Services’ and Easystair Mobility is proud to sponsor the Rycroft A1 Stairlifts’ trophy – the largest prize money event in the Airewharfe Bowling 2017 League.

The event is to be held at Broughton Road bowling club dates available in Airewharfe handbook and online. A1 stairlifts’ employee and bowler Gary Bottomley has bowled with Broughton Road Bowling Club for the past 18 years.

Broughton Road Bowling Club is open to new members and has a selection of bowls to use for anyone wishing to give it a try. Said Gary: “I’m very happy  A1 Stairlifts’ and Easystair Mobility can help promote bowls in this area. And I’m looking forward to this being a big and successful day.”

BRBC will have a team entered in the Airewharfe league played on Saturdays. We wish them all the success and sunny weather for the coming season.

Pictured is Gary with team captain, Brian Gore.

 

Employee Spotlight

Name: Nicola Metcalfe

About: Nicola is a mum of two boys Kieran 16 and Riley 13. She is our maintenance and service manager and has been a valued member of the team for nearly four years.

Nicola is a Christmas-maniac and already has the team counting down until Santa next comes. She loves spending time with her family and attending the many football games her boys play in. She also loves watching the darts. She looks forward to hearing from you.

nicola-metcalf

 

Supermarket Eases Stress For Elderly

straight stairlift

Our elderly customers welcome this news

There’s been a news story out this week that Sainsbury’s is trailing a ‘slow shopping afternoon’ in its Gosforth store in Newcastle. What do you think to that?

We love the idea. We work with elderly people day in, day out and understand how distressing venturing outside can be for them – particularly to busy or crowded places. Offering some respite with the supermarket shop seems like a forward-thinking concept to us.

What does this mean for the elderly?

The idea is that between 1-3pm every Tuesday, a member of staff from the Sainsbury’s store will be on hand during this time to assist the elderly person with their shopping. They are encouraged to take their time and not feel pressured or rushed. For those who struggle to stand for periods of time will find chairs at the end of the aisles where they can rest throughout.

We find this refreshing as we often hear from our customers how they find shopping stressful, tiring and hard work. But at the same time, we know that many want to maintain their independence, and doing the weekly shop is one occasion that they enjoy. Sainsbury’s has always been a pioneer in catering to the elderly market – all staff are well trained in dealing with people with disabilities or the aged.  We hope to see this kind of service expand, not only across Sainsbury’s but other supermarkets and department stores.

So what are your thoughts – is this something you ‘d like to see in your local store? Do you have an elderly family member that would benefit from this? We have a Facebook page, why not join us in this discussion there?

Jobs Available at A1 Stairlifts

A1 Stairlift Services is expanding and we’re in need of stairlift engineers at all levels, office administration staff and mobility sales.

Engineers:

Experience preferred but we offer in-house training.

If you are hard-working, have an eye for detail, ambitious, have good customer service skills and want to be part of a growing, successful team, then this is the place for you. The role involves travelling the UK. The ideal candidate needs to be highly motivated and use own initiative.  Full clean UK driving license preferred.

Office administration

Our growing business needs organised office staff to help manage the business successfully. It’s a busy office and the team is looking for hard working, highly organised administrators for smooth day-to-day operation. Need to have good computer skills, writing skills and good customer service skills.

Mobility sales

As part of the growing mobility arm of our business, we’re looking for sales people to work within the mobility showroom. The candidate needs to be good with customers, have a good understanding of the mobility market and manage the showroom from ensuring all products are well displayed and that the showroom is a friendly and welcoming environment for customers.

For more information, send your CV to headoffice@a1stairlifts.co.uk

New Unit and Mobility Showroom

 

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Fiona and Nicci hiding in the new office

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Stairlift and Mobility Expansion

Keighley-based stairlift and mobility specialists, A1 Stairlift Services, has expanded with a new town centre unit.

Adding to its existing site on South Street Keighley, the firm has taken on a new unit on Marley Street to streamline its UK-wide stairlift and mobility services.

A1 Stairlift’s md, Simon Harrison, said: “It’s been an exciting year for the business. We’ve had to take on a new unit and make new appointments to accommodate the growth of the business.

“The site on Marley Street has allowed us to develop a smoother system for preparing stairlifts and it’s given us more office space for the growing head office and administration team. Thanks to the success of our mobility products arm, we’re now using the South Street site to create a bigger showroom.”

The existing showroom

The existing showroom on South Street will now be refurbished and extended to host a full range of products for people to try before they buy including new and reconditioned mobility scooters, adjustable beds, rise and recline chairs, stairlifts and everyday living aids.

A1 Stairlift Services specialises in reconditioned stairlifts making them more accessible to those that can’t afford a new one. The company also offers a stairlift recycling service, stairlift repairs and servicing and

Visit here for more info