Returns Policy

Thanks for shopping at A1Stairlift Services.

If you are not entirely satisfied with your purchase, we are here to help.


You have 14 calendar days to return an item from the date you received it.

To be eligible for a return, your item must be unused and in the same condition that you received it.

Your item must be returned in the original packaging.

Your item needs to have receipt or proof of purchase.


Once we receive your item, we will inspect it and notify you that we have received your returned item.

We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card (or original method of payment).

You will receive the credit within a certain amount of days, depending on your card issuers policies.


You will be responsible for paying your own shipping costs for returning your item.

Shipping costs are none refundable.

If you received a refund , the cost of shipping will be deducted from your refund.

Contact Us

Please write to us at

A1 Stairlifts
56 South Street
West Yorks



01535 612160